Privacy Policy

1. Controller And Contact

The controller for this service is COLLÆCT. For privacy questions or rights requests, contact support@collaect.com.

2. Data We Process

Depending on how you use the app, we may process:

• account details, such as email address, name, credentials, and verification status;
• authentication and security data needed to keep accounts protected and prevent misuse;
• subscription and billing status received from payment providers;
• watchlist, portfolio, and product interaction data that you create or save in the app;
• technical data, such as request logs, device/browser information, error diagnostics, and consent preferences;
• analytics data after consent, such as page usage, referral or campaign context, approximate region, language, timezone, and device category;
• support messages and any information you choose to include when contacting us.

3. Purposes And Legal Bases

We use personal data to:

• create and secure accounts, verify email addresses, and reset passwords;
• provide watchlists, portfolio tracking, saved views, subscriptions, and Pro access;
• process billing, taxes, fraud checks, and account administration;
• protect the app against abuse, unauthorized access, harmful automation, and attacks;
• measure adoption, acquisition channels, page interest, broad region/language/device trends, performance, and reliability when analytics consent is accepted;
• respond to support requests and meet legal obligations.

The legal bases may include contract performance, legitimate interests in operating and securing the service, consent for optional analytics or similar technologies, and legal obligations where applicable.

4. Sharing And Processors

We share personal data only as needed to run the service. Processor categories may include hosting, infrastructure, security, email, analytics, payment, and customer-support providers, plus professional advisers where necessary. We do not sell personal data.

5. International Transfers

Some providers may process data outside your country or region. Where required, transfers should rely on adequacy decisions, standard contractual clauses, or another appropriate transfer mechanism offered by the provider.

6. Retention

Account data is kept while your account is active. Temporary account and security records expire on short retention periods. Billing and security records may be kept longer where needed for tax, accounting, fraud prevention, dispute handling, or legal compliance.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal data, object to certain processing, withdraw consent, and complain to a data protection authority. You can send requests to support@collaect.com.

8. Security

We use technical and organizational safeguards to protect accounts, limit misuse, and restrict access to personal data. No internet service can be guaranteed completely secure, so please use a strong, unique password.

9. Children

COLLÆCT is not intended for children below the age required to consent to online services in their country. If you believe a child has provided personal data without appropriate permission, contact us.